Consumer health data privacy policy

Last updated November 14, 2026.

This policy is from Akins Foods, Inc. and Akins Foods – Oroville, Inc., 106 F St SW, Quincy, WA 98848. It covers consumer health data that reaches us through the Akins Fresh Market app. Our full app privacy policy is here.

What health data we collect, and why

• Health words in questions you type or photograph in Ask or Ginger, such as an allergy, a diet, pregnancy, diabetes or another health need. We use them only to answer that question and to remind you to check the label. We do not keep them.
• Names of health-related items you have bought, such as over-the-counter medicine, if you tap Suggest from my history. We use them only to build a shopping list for you to review. We do not use them to work out anything about your health.

Where it comes from

From you, through the app, and from our own store records of your purchases when you ask for history suggestions.

Who we share it with

We do not sell consumer health data, and we do not share it with third parties or affiliates. Two companies process it for us, as our processors under contract and only on our instructions: ECRS, which runs our online store system and keeps your purchase records, and Google Cloud, which processes your question to write the answer and may hold it for a limited time to check for misuse.

Your rights

• Ask whether we collect, share or sell your consumer health data, and get a copy along with a list of anyone who received it and how to contact them.
• Stop it. We collect these health words only as needed to answer the question you asked (RCW 19.373.030(1)(a)(ii)); we do not ask for separate consent. To stop any more being sent, switch off AI answers in Account, or leave health details out of your questions.
• Ask us to delete it.

To make a request, email john2@akinsmarket.com or call (509) 787-4421. We answer within 45 days. If we need more time, we tell you why within those 45 days and take up to 45 more. We check that the request comes from you before we act on it.

Appeals. If we turn down your request, reply to our answer with the word "appeal" or call us. We answer an appeal in writing within 45 days and tell you why. If we deny it, you can file a complaint with the Washington State Attorney General.